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Technology Support for Families

Family Toolkit logo

Student Help Desk

Monday - Friday

8:30 a.m. - 3:30 p.m.

503-356-4656

shd@beaverton.k12.or.us

This Family Toolkit webpage provides technology resources for families.

If you don't see an answer to your question, please contact the Student Help Desk.

Please provide the following information, and we'll get back to you as soon as possible:

  • Name
  • Contact information (phone number)
  • School
  • Student ID
  • Description of issue

During the summer, we have limited staff who can provide tech support Monday through Thursday. We'll have full Student Help Desk phone and email support, beginning on September 8.


 

Translate Website


Our website can auto-translate into multiple languages. Just follow these instructions:

  • Click the word "Translate" at the top toward the center of the page
  • Choose your preferred language
  • The website will translate

 

Girl and woman learning at home

Technology Support Resources

How to Connect a Device to the Internet

How to Reboot Devices

A reboot is the process of restarting a working computer using hardware (i.e. a power button) instead of software. Rebooting is sometimes necessary after installing a software program or installing operating system updates. It also may be needed to recover from an error or reinitialize drivers or hardware devices. Use this guide for steps on how to reboot a Chromebook, Windows or Mac device.

How to Set Up A Desktop with Internet Access