Technology Support for Families

To connect your Chromebook to the Internet, use a compatible Wi-Fi network.

STEP 1: TURN ON WI-FI

1. At the bottom right, select the time.
2. Select Not Connected.
   Note: If you see your Wi-Fi name and signal strength, your Chromebook is already connected to Wi-Fi.
3. Turn on Wi-Fi
4. Your Chrome book will automatically look for networks and show you a list.

STEP 2: SELECT AN OPEN NETWORK OR CONNECT TO A SECURE NETWORK

Option A: Select an open Wi-Fi network (no lock symbol)

Note: Remember your information might be visible to other people on this network.

Option B:  Connect to a secure Wi-Fi network (includes lock symbol)

1. Select the secure Wi-Fi network (includes lock symbol)
2. Type the network password or contact the network administrator.
3. Select Connect.

Connect to an open Wi-Fi network or connect to a secure Wi-Fi network.

OPEN (NON-SECURE) WI-FI NETWORK

Click the Network Connection icon in the menu bar and choose a network. If Wi-Fi is off, then select Turn Wi-Fi On.

Note: If you connect to a public Wi-Fi network, a window might appear with terms and conditions you are asked to agree to before you can connect.

SECURE WI-FI NETWORK

Secure Wi-Fi networks are password protected and have a lock symbol next to their names.

1. Click Network Connection in the menu bar. If Wi-Fi is off, then choose Turn Wi-Fi On.
2. Choose a network.
3. Enter the password, then click Join. If you don't know the password to the Wi-Fi network, contact the network administrator.

Use one of these options.  It may vary based on the version of Chromebook.

1. Press and hold down the Power button on your keyboard for about 3 seconds or click Power Off when the screen appears.
2. Use Ctrl + Shift + Q + Q. (Press and hold down the Ctrl and Shift key then press the Q key twice.)
3. Press and hold the Refresh and Power buttons at the same time.