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Technology Report 2018-19

Yellow Square with stylized capital B and the words Beaverton School District

School Board Meeting
November 26, 2018
Strategic Plan Report Summary

Title: Technology Report

Objective: The objective of this document is to report the state of technology systems functionality and on strategic key measurements of student and staff technology experience.

Data: Data on percentage of staff and students reporting adequate access to technology is provided through the 2017-18 staff and student surveys.  Additional data sources for this report include the Help Desk System, Asset Management System, server and networking systems log files.

Measurements 1 and 2:  Staff and student reporting access to technology

Successes:

  • Staff and student feedback regarding access to technology continues to remain high.
  • Staff survey customer service results showed a 15% increase in BSD staff ranking IT customer service as high, up to 81% from 66% in the prior year.

Issues:

  • Cybersecurity threats continue to increase in frequency and sophistication.  The IT Department is working through a year-long staff awareness campaign in addition to systems improvements and procedural changes to protect student and staff data and -       Cybersecurity threats continue to increase in frequency and sophistication.  The IT Department is working through a year-long staff awareness campaign in addition to systems improvements and procedural changes to protect student and staff data and information.information.

Action Plan:

  • Work to increase technology support for students and staff continues through bond and general fund investments and is summarized in this report.  While not inclusive of all projects within IT, the projects below represent work aligned to increasing staff and student satisfaction of how technology supports their work. 

Technology Systems - 2018/19 School Year